Effective Date: March 20, 2026. Last Updated:March 20, 2026.
1. Scope
This Privacy Policy explains how Afromark collects, uses, stores, shares, and protects information
from merchants and business users who register for and operate through the Afromark Seller App
and related web tools.
2. Information We Collect
Afromark may collect merchant and business information including store name, business contact
name, phone number, email address, business address, tax identifiers where required, payout
details, product and inventory records, order and fulfillment records, support history, compliance
documents, and device or app usage information. We may also collect credentials, authentication
information, IP address, and logs associated with seller access to the platform.
3. How We Use Merchant Information
We use seller information to onboard and manage merchants, verify business details, publish and
manage listings, route orders, coordinate fulfillment and delivery, calculate fees and payouts,
provide merchant support, enforce marketplace rules, detect fraud, monitor product-quality
complaints, maintain internal business records, and comply with legal or regulatory obligations.
Because Afromark operates a delivery-enabled marketplace in New York City, seller information
may also be used to resolve delivery incidents, non-delivery complaints, inventory disputes, claims
involving regulated products, and order-status investigations.
4. Sharing and Disclosure
Merchant information may be shared with customers as necessary to complete orders, with delivery
partners for fulfillment, with payment and payout providers, and with vendors providing hosting,
communications, analytics, security, support, and professional services. Information may also be
disclosed to regulators, law enforcement, courts, or insurers where necessary or legally required.
5. Security and Retention
Afromark uses reasonable safeguards to protect merchant information and retains records for as
long as reasonably necessary for marketplace operations, accounting, payouts, compliance, dispute
handling, fraud review, and legal obligations. Access to merchant records may be limited internally
based on role and business need.
6. Contact
Questions about seller privacy may be sent to support@afromark.us
mailed to 1700 Bedford Avenue, Brooklyn, NY 11225.