Afromark  Privacy Policy

Effective Date: March 20, 2026
Last Updated: March 20, 2026

Afromark values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Afromark collects, uses, shares, stores, and protects your information when you use the Afromark app, website, and related services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Delivery address

• Billing address

• Account login details

b. Transaction Information

• Order history

• Payment details

• Purchase totals

• Refund and return history

• Seller and delivery interactions

c. Device and Technical Information

• IP address

• Device type

• Browser type

• Operating system

• App version

• Log data

• Usage analytics

d. Location Information

With your permission, we may collect real-time or approximate location data to support delivery, order tracking, fraud prevention, and service improvements.

e. Communications

We may collect information you provide when you contact support, submit reviews, respond to surveys, or communicate with sellers or delivery personnel through the platform.

2. How We Use Information

We may use your information to:

• Create and manage your account

• Process orders and payments

• Coordinate deliveries and pickups

• Provide customer support

• Communicate order updates

• Personalize your experience

• Improve app functionality and service quality

• Prevent fraud and abuse

• Enforce our policies and legal rights

• Comply with legal obligations

• Send promotional messages where permitted by law

3. How We Share Information

We may share information with:

• Sellers to fulfill your orders

• Delivery partners to complete deliveries

• Payment processors to handle transactions

• Service providers supporting hosting, analytics, notifications, and customer service

• Legal authorities where required by law

• Business successors in the event of a merger, acquisition, restructuring, or asset sale

We do not sell personal information in a way that conflicts with applicable law.

4. Payment Information

Payments may be processed by third-party payment providers. Afromark may not store full payment card details directly if those details are processed securely by authorized payment partners.

5. Cookies and Similar Technologies

Afromark may use cookies, SDKs, pixels, and similar technologies to:

• Keep users signed in

• Remember preferences

• Analyze traffic and engagement

• Improve performance

• Measure marketing effectiveness

Users may adjust some preferences through device or browser settings.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Delete certain information

• Request a copy of your data

• Object to certain processing

• Opt out of marketing communications

To exercise applicable rights, please contact us using the contact information below.

9. Children’s Privacy

Afromark is not intended for children under the age of 13, or under a higher age where required by applicable law. We do not knowingly collect personal information from children without proper legal basis.

10. Third-Party Services

The Afromark platform may link to third-party sites, stores, or services. We are not responsible for the privacy practices of third parties.

11. International Data Use

If Afromark operates across different regions, information may be processed in countries other than your own, subject to applicable safeguards and legal requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact:

Afromark Support
Email: support@afromark.us
Phone: +1 (347) 842-9604
Phone: +1 (347) 405-9937