Effective Date
Effective Date: March 20, 2026. Last Updated: March 20, 2026.
1. Relationship of the Parties
These Independent Contractor Terms govern access to and use of the Afromark Delivery App by
independent contractors who use the platform to review available delivery opportunities, accept
trips, complete deliveries, and receive payouts. Nothing in these Terms creates an employment
relationship, partnership, joint venture, or agency relationship between the delivery partner and
Afromark. Afromark provides the technology platform that may present delivery opportunities. The
partner controls whether to go online, whether to review opportunities, and whether to accept
eligible delivery offers made available through the platform, subject to applicable laws and the
platform’s operating standards.
2. Eligibility and Onboarding
To use the app, delivery partners must satisfy Afromark’s onboarding requirements, provide
accurate information, complete required verification steps, and maintain any licenses, permits,
identification, insurance, or other qualifications required for the delivery method or jurisdiction in
which they operate. Delivery partners are responsible for keeping their profile, contact information,
payout information, and compliance documents current at all times.
3. Nature of the Platform
The app is a technology platform that may present delivery opportunities. Afromark may determine
the structure, availability, and display of trips on the platform, subject to applicable law and
operational needs. Afromark does not guarantee any minimum number of deliveries, earnings, or
opportunities and makes no promise that a partner will receive a particular amount of work or
compensation.
4. Acceptance of Trips
Partners may choose whether to log into the app, make themselves available, and accept a specific
opportunity, except to the extent platform rules or applicable law require otherwise. Once a partner
accepts a trip, the partner is expected to complete it in a professional, lawful, and timely manner
unless cancellation is permitted under these Terms, app rules, or applicable law.
5. Contractor Responsibilities
Delivery partners are responsible for complying with traffic, parking, consumer, food-handling, and
safety laws; maintaining any required equipment; safeguarding customer and merchant property;
preserving account confidentiality; treating customers, merchants, and support personnel
respectfully; and completing deliveries with reasonable care. Partners must not share account
credentials, allow unauthorized persons to use their account, or misuse platform data, pricing
information, or customer information.
6. Expenses and Equipment
Unless otherwise required by law or expressly agreed in writing, delivery partners are responsible
for their own phone, vehicle, charger, data plan, safety equipment, insurance, fuel, maintenance,
taxes, tolls, and other business expenses incurred while providing delivery services. Partners should
ensure that any bicycle, e-bike, scooter, car, or other delivery method they use is lawful, safe, and
reasonably maintained for the services they choose to perform.
7. Payouts, Taxes, and Records
Afromark may make available payout records, trip summaries, incentives, bonuses, adjustments,
promotions, or other compensation information within the app or contractor materials. Partners are
responsible for reviewing their own payout information and for their own taxes, filings, and
recordkeeping as independent contractors, except to the extent Afromark is required by law to
withhold, report, or remit amounts. Payout timing may be affected by verification, risk review,
customer disputes, chargebacks, or legal compliance obligations.
8. Non-Exclusivity
Subject to applicable law and these Terms, partners may perform services for other businesses,
apps, or customers. These Terms do not require exclusive service to Afromark. However, while
completing an accepted Afromark delivery, a partner must perform services in a manner consistent
with timely and professional completion of that delivery.
9. Safety and Legal Compliance
Partners must comply with applicable laws, traffic rules, licensing requirements, food-handling
requirements where applicable, merchant instructions that are lawful and reasonable, and
Afromark’s safety policies. Partners must not operate while impaired, use another person’s account,
falsely identify themselves, misuse customer or merchant property, engage in harassment,
discrimination, fraud, or unsafe conduct, or violate any law while using the platform.
10. Location, Communications, and Monitoring
By using the app, partners understand that location and trip data are important to dispatch,
customer service, fraud prevention, routing, and safety review. Afromark may send operational
notices by push notification, text, phone, or email, including trip updates, payout notices, support
messages, verification requests, and legally required notices. Afromark may monitor interactions
reasonably necessary to protect the platform and support users, including certain communications
made through platform channels.
11. Customer and Merchant Interaction
Partners must treat customers, merchants, restaurant staff, store staff, and support personnel
professionally and courteously. Partners may not discriminate, harass, threaten, retaliate against, or
abuse any person in connection with an Afromark delivery. Partners may only use customer
information to complete deliveries or as otherwise permitted by law and platform rules and may not
retain or misuse such information for personal marketing or unrelated contact.
12. Identity Checks, Background Checks, and Compliance Reviews
Afromark may require identity verification, document review, fraud screening, or background
checks through internal processes or trusted vendors as a condition of onboarding or continued
access. Afromark may also suspend or limit account access while a review is pending if account
activity creates security, fraud, or compliance concerns.
13. Suspension, Restriction, and Deactivation
Afromark may suspend, restrict, or deactivate access to the app if it reasonably believes the platform
is being misused, account activity poses a security or legal risk, fraudulent activity occurred, unsafe
conduct happened, or the partner materially violated these Terms, platform rules, or applicable law.
Nothing in this section limits rights a partner may have under applicable law, including rights
connected to delivery-worker notices, pay, records, or complaint procedures where such rights
apply.
14. Confidentiality and Platform Rules
Partners may receive non-public information about customers, merchants, platform operations,
pricing systems, app features, or internal processes. Partners agree not to misuse or disclose
confidential information except as necessary to perform deliveries or as otherwise legally permitted.
Afromark may issue separate operational rules, onboarding materials, and workflow instructions
that supplement these Terms.
15. Intellectual Property and App License
Afromark retains all rights in the app, software, branding, logos, workflows, and platform content. A
partner receives only a limited, revocable, and non-exclusive license to use the app solely for
authorized delivery activity under these Terms.
16. Disclaimer and Limitation of Liability
The app and related services are provided on an “as is” and “as available” basis to the fullest extent
permitted by law. Afromark does not guarantee uninterrupted service, error-free operation, specific
earnings, or that every available opportunity will be shown to every partner. To the fullest extent
permitted by law, Afromark is not liable for indirect, incidental, special, consequential, or punitive
damages arising from or related to use of the platform. Where liability cannot be excluded, it is
limited to the maximum extent permitted by law.
17. Indemnification
To the extent permitted by law, the partner agrees to indemnify and hold harmless Afromark, its
affiliates, officers, employees, contractors, and service providers from claims, damages, losses,
liabilities, and expenses arising from the partner’s misuse of the app, violation of these Terms,
violation of applicable law, or injury or damage caused by the partner’s conduct.
18. Governing Law and Venue
These Terms are governed by the laws of the State of New York, except where another law is
required to apply. Any dispute not required to be handled in another manner shall be resolved in a
forum of competent jurisdiction connected to New York, subject to applicable law.
19. Changes to the Terms
Afromark may update these Terms from time to time. Continued use of the app after reasonable
notice constitutes acceptance of the updated Terms, except where additional consent is required by law.
20. Contact Information
Support Email: support@afromark.us.
Phone: +1 (862) 405-9937 or +1 (347) 842-9604. Address: 1700 Bedford Avenue, Brooklyn, NY 11225.
Website: https://www.afromark.us.